Monday 9 March 2020

Role of managers -techsskill

Manager role described the different types of managerial roles. A role is a set of specific tasks a person performs because of the position he hold.

          Generally identified ten roles and he believes that all managers play roles at various to varying degrees. He classified the roles into three categories: (A)Interpersonal roles, (B) Informational roles, (C) Decision roles.

(A) Interpersonal roles
               Interpersonal roles are the roles which managers assume to coordinate and interact with employees and provide direction to the organisation.

1. Figurehead role: Manager symbolizes the organisation. His duties include greeting visitors, giving a lecture in social functions,taking important customers to lunch etc.

2. Leader role: Manager trains and directs the subordinates to achieve the goals of the organisation. Manager is responsible for motivating and activating the employees. Subordinates follow the directions and guidelines given by the leader.

3. Liaison role: Manager link and coordinate people inside and outside the organisation. Managers must have outside contacts in order to assess the external environment such as changes in technology, government regulations.

(B) Informational roles
           Informational roles are associated with the tasks needed to collect the transmit information to the management of the organisation.

1. Monitor role: Manager collects information from the internal and external environment. The information can collected through reports ,periodicals or through personal contact.

2. Disseminator role: Manager transmit information to make changes in the attitude and behaviour of employees. The information can be transmitted through memos,phone calls,displays, group or individual meetings.

3. Spokesperson role: Manager transmits information to outsiders and acts as a spokes-person for his unite and represents his unite. The information that can be transmitted to the outsiders include plans ,policies, actions results, etc.

(C) Decision roles
           Decision roles is associated with the methods that managers use to plan strategy and utilise resources to achieve goals.

1. Entrepreneur role: Manager decides upon new projects program to initiate and invest. He searches the organisation and its environment for changes and opportunities.

2. Disturbance handler role: Manager assumes responsibility for handing an unexpected event or crisis. Manager tries to solve all the problems and take corrective actions .

3. Resource allocator role: Manager assigns human and material resources between functions and departments. He assigns budgets for  lower level managers. Manager allocates fund for purchasing new equipments and machines.

4. Negotiator role: Manager seeks to negotiate solution between other managers, unions, customers or shareholders. Manager deals with different people and groups at major negotiations.

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